Our teams are made up of management teams, care/support workers, social workers, nurses, safety teams and quality managers. All of our staff bring different sets of skills and expertise which help us to achieve our aims and objectives of delivering quality care and support services. In our care, you will be in touch with every department directly and indirectly involved with your care.

Your main point of contact will be your Care/Support worker who is responsible for your day-to-day care as well as the Care Manager responsible for implementing and reviewing your Care Plan and Care Package. The quality team have the responsibility of constantly monitoring our service delivery to ensure that the services you receive are adequate as well as dealing with any complaints or queries.

All staff have the appropriate qualifications, skills, experience, attitude and aptitude to care for and support you. We carefully handpick our staff according to their experience and skills. We have a rigorous recruitment and screening process which also looks for compassion and reliability because we believe these will complement and experience and skills for an excellent level of care provision.

You can be rest assured that you will be cared for by the best in the industry. We operate a Training and Professional Development programme for all staff to ensure that their skills and knowledge are up-to-date and relevant to the services we provide. All staff complete Enhanced Disclosure CRB Checks and checks against the Protection of Vulnerable Adults Register.

We ensure that we have received and verified all references and compliance documents and staff will only be offered work upon satisfactory completion of the recruitment process.