Health Alert


The health and safety of our customers and staff is our highest priority. With increasing concerns surrounding the COVID-19 Coronavirus, and its spread throughout the community, we continue to closely monitor the situation and advice given by Public Health England on a daily basis. For the latest status and resources available on the COVID-19 Coronavirus please visit the UK Government Department of Health or the local council Northamptonshire for guidance and advice.


We want to assure you that we have protocols and processes for infection control in place to ensure we keep our customers, family members and staff as safe as we possibly can. Calls to Maxim Care Services may take a little longer than normal as you may be asked a few short questions as part of our protocols to keep all our customers and staff safe.


August 2020 Update


In addition to protocols already in place, it is mandatory for all Maxim Care Services staff to wear a surgical face mask for every service. It is also mandatory for all staff to wear a surgical face mask and goggles for every service with Customers. We also encourage our customers to stay home where possible and wear a mask when out in the community.


July 2020 Update


During this unprecedented pandemic, the safety and wellbeing of our customers and staff is our highest priority. We ask all our workers everyday to confirm that they are well – we do this to ensure that we are looking after their health and wellbeing and that of our customers.


Any staff member that is feeling unwell is advised to get tested and to self-isolate until they receive a negative result.


What is Maxim Care Services doing to protect our staff and Customers?


Maxim Care Services is keeping up to date with any information about the virus from the UK Government Department of Health. The safety of our customers and staff during this time is our top priority and our specialist team is available to discuss any queries or questions our customers may have.


Protocols in place

  • Maxim Care Services senior leaders meet daily to discuss current and emerging issues, government advice and any updates to requirements.
  • Staff and customers will need to self-isolate if they have COVID-19, or if health authorities suspect they have COVID-19.